Privacy Policy

Last updated: May 2, 2026

Draft — pending legal review before launch. This policy reflects how ClipLab Pro is designed to work today, but the wording has not yet been reviewed by counsel. If you need assurances in writing, email support@cliplabpro.com.

ClipLab Pro is built on a simple premise: your footage is yours. This policy explains what data touches our servers, what stays on your machine, and what we do with any of it.

1. What ClipLab Pro does NOT collect

• Your footage. Video, audio, transcripts, thumbnails, exported reels, and any derivative files stay on your computer. They are never uploaded to any server we control.
• AI model inputs or outputs. Local AI models and transcription/vision components run on your device unless you explicitly configure an external provider. Prompts, responses, transcripts, and intermediate clip scores are not sent to us for processing.
• Routine editor activity or usage analytics. Project names, render settings, director notes, and feature usage are not sent as analytics. If you contact support, include only what you want us to see.
• YouTube or OBS credentials. YouTube OAuth is handled by Google and tokens are stored locally under your user-data folder. We do not receive or store them.

2. What we do collect

Only what's required to operate licensing, updates, downloads, support, or communications you request:

• Your email address — collected when you request alpha access, receive a license, or send an optional support tip through the payment option we provide. We use it to deliver your license key and (if you consent) release announcements.
• License and tier data — the key issued by our license system, the product variant you received, license status, and activation limits.
• Machine fingerprint — a SHA-256 hash of your computer's hostname, CPU model, OS, and architecture, truncated to 24 characters. This is a one-way hash; the original values cannot be recovered from it. It lets us count each physical machine once against your 3-activation limit.
• Activation and validation timestamps — when a key was activated or last revalidated. Used to detect abuse and to let you see your activation slots.
• Update and download requests — app version, OS, architecture, update channel, and requested runtime, model, or plugin package so the app can check compatibility and fetch the right files.
• Optional feedback or crash reports — if you send feedback, a bug report, or a crash report, we receive what you choose to include, plus diagnostic details included by the report such as app version, OS, logs, or stack traces.

3. App network activity

The desktop app may connect to our services for license validation, update checks, and CDN downloads of application runtime files, AI models, and plugin packages. It may also connect when you send optional feedback or crash reports. YouTube OAuth and uploads connect to Google/YouTube only when you initiate them.

4. Third parties

• PayPal or other payment options we make available process optional support tips or future purchases you choose to make. Their privacy terms govern payment data they hold. ClipLab Pro stores only the payment reference needed for support, accounting, or future license operations.
• Google/YouTube handles YouTube OAuth and any video upload or metadata action you start. Google's policies govern data you send to YouTube.
• CDN hosting delivers installers, updates, runtime files, AI models, and plugins. CDN logs may include standard request metadata such as IP address, timestamp, user agent, and requested file.
• Google Fonts — this website loads the Inter typeface from fonts.googleapis.com. Google may log the request.
• No ad networks and no analytics trackers.

5. Data retention

License records are kept for as long as the license is active, plus the statutory retention period required for tax and accounting records. Feedback, bug reports, and crash reports are kept only as long as needed for support and product quality. If you request deletion, we remove your email and machine fingerprints from our license database within 30 days, subject to records we are legally required to keep.

6. Your rights

You can, at any time:

• Request a copy of the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention obligations).
• Deactivate a machine slot from Settings → License inside the app.
• Opt out of release-announcement emails at any time (link in every email).

Email support@cliplabpro.com to exercise any of these rights.

7. Children

ClipLab Pro is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe we have, contact us and we will delete it.

8. Changes to this policy

Material changes will be announced via email to active license holders and updated here with a new "Last updated" date. Your continued use of the software after a change constitutes acceptance.

9. Contact

Questions about this policy: support@cliplabpro.com.
Operating entity: Agency Edge LLC.

← Back to ClipLab Pro